Tuesday, June 10, 2014

Seeking Online Assistance To Open An Unknown File Extension In Windows Vista

Sometimes you may come across a file that cannot be executed by Windows Vista. This would occur on two cases: either the file is corrupted and cannot be executed, or you do not have the application that is required to run it. You can either solve this problem by contacting our Windows Vista help staff or read the below post to solve it yourself.

Downloading a large file only to discover that it is corrupted can be frustrating, but it’s even worse when no compatible program exists. The icon representing that file will be a blank sheet and double-clicking the file will merely pop up the following cryptic error message on the screen:

“To open this file, Windows needs to know what program you want to use to open it. Windows can go online to look it up automatically, or you can manually select from a list of programs that are installed on your computer.”

If you are sure that the compatible program is installed in your system and the program can be used to open this type of file, choose the option “Select a Program from a list of Installed Programs.” A new window will appear where you can view the list of installed software on the personal computer.

If you have no clue which program will open this mystery file, you are left with few options. A long and cumbersome method would be to check the extension of the file and find out compatible programs online that can run this file. The extension can be determined from the name of the file itself. If the displayed name is “filename.extname”, then “extname” is the extension which can provide you clues into the type of file and which software can open it. Usual extensions are .exe for executable files, .jpg for image files and .mp3 for audio files.

The easier solution would be to select the first option “Use the Web service to find the correct program.” Windows automatically searches online for the right program. An Internet Explorer window will pop up displaying the Microsoft website. Microsoft automatically identifies the file type and describes it to you. It further suggests a web site from where you can download a suitable program. Click on this link, visit the website and download the recommended program. Once it’s downloaded, install the program and click the file again. At times, Microsoft routes you directly to the third party website where you can download the program and repeat the same procedure.

If you are unable to open the files even after following these instructions, feel free to contact our Windows Vista help staff.

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