Sunday, August 18, 2013

Tutorial To Fix The Horizontal Lines On Your Computer

After prolonged usage, it is normal that your computer starts to turn out to be troublesome and it may affect the performance of your computer. It is the same with your computer monitor. With time, you may notice that your monitor experiences problems such as horizontal lines, flickering monitors and other display issues. According to our tech support team, these issues are mainly because of outdated device drivers, malfunctioning hardware and device-to-system incompatibilities. In most of the cases, these issues are easy to detect. However, in some cases, it can take a long time. Well, given below are some simple instructions from our IT support team that will help you fix horizontal lines problem with your computer.


  • You can begin the process by launching the Windows Start menu. For this, you need to click on the Start button that is located on the left side bottom corner of your computer screen. This will open up a list of Start menu options.
  • Next up, you need to click on the icon that is labeled by Control Panel from the Start menu. This will open up the Control Panel window on your computer screen from which you need to click on the option that reads Appearance and Themes.
  • Now, you need to click on the Display option and then click on the tab that is named as Settings. After that, you need to click on the Troubleshoot button and then follow the onscreen instructions. If the problem persists, go to the next step.
  • Once you do that, you need to go back to the Control Panel window and click on the option that is named as Performance and Maintenance and then select the System.
  • Following which you need to go to the Hardware tab and then click on the option that is named as Device Manager.
  • After that, you need to click on the Display Adapters option listed under the console tree and select your active monitor.
  • Click on the General tab of the hardware malfunctioning hardware and choose the Driver tab. Click on the Update Driver option.
  • Go to the Windows Catalog and download a compatible driver.

Now, that was some information to fix the horizontal lines on your computer. For any further information on this, please do get in touch with our IT support team.

Tuesday, August 13, 2013

Dealing With A Slow And Unresponsive Microsoft Outlook Application

As you use your Microsoft Outlook application over some time, the email folders eventually get overloaded and become a mess. When the Outlook email folders get too crowded, problems like Outlook slowing down while opening, etc can occur. Follow the simple guidelines mentioned below to fix the Outlook problems that cause Outlook to slow down or become unresponsive.


  • Launch Microsoft Outlook on your computer. If a desktop shortcut exists, click on the desktop shortcut link to launch the application. If not use the Start menu popup. To launch the Start menu, click on the Start orb placed in the bottom left corner of the home screen.
  • From the Start menu popup, select the label that reads All Programs. From the All Programs submenu, select the label that reads Microsoft Outlook.
  • Drop into the inbox folder. From the inbox folder, select the emails that have been read already. Move the selected read emails into a new a folder. To move the emails, select the emails, and drag and drop them into the folder where you are storing the reads emails. For the best results, try to keep the number of these in your inbox folder under 100. Anything beyond that would be asking for an application crash.
  • Customize your archive settings. Make Outlook delete all the messages that are moved into the archives folder. This will clear up the space. Move the mouse and highlight the label Inbox Folder. Right-click on this folder. From the drop down, select the label that reads Properties.
  • This will launch the Properties Window. Select the AutoArchive tab. Scroll down the tab. Set the time for which you want the folder to hold the archived messages. Enter the date into the drop down date box.
  • Hit the trash button to clear the trash folder, both on Outlook and on your computer. This can fix the issues to an extent.
  • Restart your Outlook application, after you have finished performing the above-mentioned procedure. Try accessing your inbox, and other folders.
  • If you still have issues with Outlook, try reconfiguring the whole thing, or reaching the service provider of the same for support.

Follow the above steps to fix your Outlook problems. For more assistance and help on the same, feel free to reach us anytime, on our 24-hour toll free help line number. You may also drop by our tech support pages for assistance and help.

Thursday, August 8, 2013

How To Reset Your Windows Live Help Password

In order to log in to your Windows Live account, you need to have your log in id and password that are created during the time when you created your user account. Now, if you lose your password, there is an easy way by which you can reset it. Therefore, before you dial the Windows support number, just try out these simple instructions given below to help you do that.


  • Start the process by launching the web browser and browsing to the Windows Live Solution Center website. After that, you need to click on the option that is named as Sign In and then select Forgot your password option located beneath the password field.
  • Next up, you need to type in your Windows Live ID. Now, you will be asked to enter the CAPTCHA security code exactly as it is displayed on the picture. When you are done, click on the Continue button.
  • Once you did that, you need to click on the option to check your identity. You need to type in the answer for the security question. You can also opt for the verification link to be sent to an alternate email address that you have initially provided. When your identity is verified, the password reset page will get automatically loaded on to your computer screen. Now, you can reset your password.
  • Following which, you need to type in the answer for your security question. You will now be asked to provide other details such as your location. Type in the necessary details in to the text fields provided. This will open the account reset page.
  • After that, you need to provide your alternate email address. Please note that your password reset email will be sent to the alternate email address that you provide. You need to copy and paste the link that has been sent to you to the address bar of your web browser, and then, hit the Enter key on your computer keyboard. 
  • Now, you need to type in your Windows Live ID into the space provided in the account reset page. After that, you need to create a new password and then re-enter it in the respective fields. Click on the Continue button.
  • You will now be able to sign in to the Windows Live account with your new password.

Now, that was some information about resetting your Windows Live Help password. If you still encounter any trouble, please dial the Windows support number to connect to the Windows support team.