Accessing The Ms Remote Access Tech Service Using Windows Live Messenger

Microsoft is known for providing excellent tech support services for all their products and services. However, most users are only familiar with the Microsoft Support phone number mentioned on the product package and the Microsoft support website. There are many other ways of accessing the Microsoft support network.

One of these is the Windows Live technical support, where you would be able to chat online with a Microsoft tech expert to find the solution to your problem. Here, Microsoft provides the Remote Access option as well, which allows tech support personnel to access your system over the internet for fixing the problem.

Accessing the Remote Access support using Microsoft Live Messenger

The Remote Access can be accessed using the Microsoft Live Messenger application you have in your system. You need to have a Windows Live ID to access the Windows Live technical support this way. Log in using your Windows Live ID on your Windows Live Messenger. Now, start a Remote Access session with the tech support personnel or any of your friends, who has the know-how to help you with your problem.

For this, you need to find the Ask for Remote Assistance option in the Tools menu. Of course, the person you are sending the invitation, must be online to start the Remote Access session. Once he accepts the invitation, your operating system would ask you to confirm the Remote Access session, and the permission for accessing your system. You need to click Yes here.

This starts the Remote Access option, and your tech-savvy friend would now take control of your system and fix the problem for you. Once this is done, you need to click on the Stop control option to end the Remote Access option.

During the session, the link to the Start menu on your system would appear as a second Start menu on your friend’s system. This would make it very easy for him to open the system files and settings and troubleshoot the problem for you. The Remote Access tech support option can be accessed using any of the Microsoft chat messenger applications.

One of the easiest ways to start the Remote Access session with the Microsoft tech support service is through the Microsoft Help and Support option in your operating system. You would find the Remote Access option for tech support, under the Ask for Assistance category.

How To Go About The Windows Update

In order to have a smooth and efficient operating system, it is necessary to update your windows operating system. Keeping your windows up to date is a necessity because all the necessary security updates, files etc that are required for the proper running and security of the system are available in the windows updates. By following the below provided windows help and support guidelines, the windows update can be easily done.

Instructions

• Turn on the system and wait for the desktop to load.
• Check if you have an active internet connection as the update will not be possible without an internet connection.
• Select the Start button that is visible in the taskbar and the Start menu will pop up. Choose Programs and select the windows update. Select the link and you will reach the Microsoft website.
• The Custom option has to be selected and the system will be checked for the necessary updates that are needed. This process is done by the Microsoft utility.
• Go through the different updates that Microsoft recommends. The requirement of the update and the time the update will take to install is provided by the utility. The updates that you need to install have to be selected, and then choose Review And Install Updates.
• Go through the list of updates, and verify if the required updates are chosen, and select install updates.
• The End User License agreement will pop up on screen, and you have to go through it, and select the I Accept option. Now the update installation procedure will start.
• The update process will take some time, so wait for the updates to get fully installed. You will be asked to restart windows after the completion of installation of the updates. Therefore, before restarting windows save all your work as if you restart without saving, you will lose important data.
• So after saving your data and restarting windows, you can see that all the chosen updates will be installed and your system will be having the required necessary updates.

By following these simple Microsoft help and support guidelines, the important updates that are required can be easily done. If you have any doubts with the update procedure or have trouble following the guidelines, you may visit the Microsoft help and support website. The Microsoft support website contains the best help solutions related to all Microsoft related problems.